COOKIES, WHAT THEY ARE, WHY WE USE THEM AND HOW YOU CAN MANAGE THEM

Duresta uses cookies for a variety of purposes, including ensuring the website functions as you would expect, remembering any preferences you set, and gathering anonymous analytical data. We will never use cookies to store or retrieve personally-identifiable data without your express permission.

On this website, we use cookies to:

– Enable functionality on the site

– Track website usage, so we can continue to improve our website for you

GRANTING US PERMISSION TO USE COOKIES

By using this site, we will take that as your permission for us to set cookies in your browser in line with this information. If you wish to use this site without us setting cookies in your browser, you can find out how to disable cookies in your browser below.

COOKIES THAT WE MAY SET

We set our own (first party) cookies to achieve the following:

– Remembering if you have been informed of our cookie policy

If you do not want us to set these cookies, you will need to set up your browser to reject all cookies using the instructions below.

Force24 Cookies & Tracking

Our organisation utilises Force24’s marketing automation platform.

Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:

  • F24_autoID
  • F24_personID

They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.

f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.

f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.

The information stored by Force24 cookies remains anonymous until:

  • Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.
  • A user of the website completes a form containing email address from either our website or our Force24 landing pages.

The Force24 cookies will remain on a device for 10 years unless they are deleted.

Other Tracking

We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities

Device & browser type and open statistics

All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.

Link Tracking

All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.

THIRD PARTY FUNCTIONS

At any time, our site may provide functionality from other websites, such as YouTube videos or remotly-stored images. These service providers may set cookies that we are unable to control. In all browsers it’s possible to reject 3rd party cookies if you wish to browse the website without having cookies set on your computer.

ANONYMOUS VISITOR STATISTICS COOKIES

We use Google Analytics to track website users and to gain useful information on how our site is used, what information visitors are looking for, and what we can do to improve. As part of this service, Google Analytics sets 3rd party cookies to be able to measure repeat visits amongst other things. These cookies do not record any personally identifiable information about you.

TURNING COOKIES OFF

In all current web browsers you are able to reject cookies that would usually be set. The processes for doing this are different from browser to browser, but for the main browsers, please see the links below:

Mozilla Firefox: http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Google Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies

Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies

Safari: http://support.apple.com/kb/PH5042